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Rental Management

 Host with Calisto 

Calisto is your trusted partner for full-service holiday rental management. From guest bookings and communication to cleaning, maintenance, and guest services, we handle every detail — all seamlessly coordinated through your Calisto Concierge.

Our Services

 Professional Rental Management 

Host with Calisto Stays offers full-service rental management for your holiday home. From guest bookings to cleaning and maintenance, we handle every detail — all supported by our expert local teams and 24/7 Calisto Concierge.

Frequently Answered Questions

Discover our All-Inclusive Solution

 What services are included with each plan? 

All plans include full rental management: listings on major platforms, dynamic pricing, guest communication, and 24/7 concierge support. Signature and Prestige plans go further—adding professional home care, curated guest experiences, and priority access to Calisto services.

 What is the onboarding process? 

Onboarding begins with a property inspection, listing setup, and owner portal access—complimentary with all plans. Professional photography is billed separately but can be deducted from your first payout. If needed, we also assist with tourist licensing, utility setup, and insurance coordination.

 How long does onboarding take? 

Once we receive your request, a concierge will contact you within 24 hours. Most properties go live within 3 to 7 business days, depending on photography and service preferences.

 May I use my owner cleaner & handyman? 

To protect the guest experience, all cleaning is coordinated through Calisto using our trusted local teams. This ensures consistent quality, seamless check-ins, and five-star reviews. For maintenance, the level of owner involvement depends on your plan: Core: You manage maintenance and approve vendors—we support cleaning and guest logistics. Signature: We coordinate all routine maintenance and services, with your approval. Prestige: We handle all property oversight and service scheduling proactively, under a custom care plan. This structure keeps operations smooth, reduces delays, and protects the value of your home.

 What is Calisto's commission rate? 

All plans include full platform management, guest vetting, concierge support, contract handling, and post-stay coordination. There are no hidden fees or setup charges—just a clear, performance-based structure that reflects your level of service. Our commission varies by plan: Core: 15% of rental income, Signature: 20% of rental income Prestige: 20% or 30%, depending on the level of service provided

 Who pays for cleaning & maintenance? 

Guest cleanings are paid for by the guest as part of their stay. Maintenance is the owner's responsibility and varies by plan: Core: You handle maintenance. Signature: We coordinate all care with your approval. Prestige: We manage all service providers under a custom care plan.

 How are issues resolved during a guest stay? 

Our concierges are available 24/7 to handle anything from maintenance to late check-ins. Most issues are resolved within hours. Major issues are escalated through our service network with real-time updates provided to owners.

Is my information secure?

Yes. Calisto complies fully with GDPR and does not share or sell your information. All data is stored securely and only used to manage your property and guest experiences.

CalistoOS: Smart
Channel Management

 We Advertise Everywhere 

CalistoOS powers your property’s visibility across all major booking platforms — including Airbnb, VRBO, Booking.com, and CalistoStays.com. Listings are centrally managed, continuously optimized, and strategically updated by our expert team to ensure maximum exposure and higher occupancy — wherever your ideal guest is searching.

Online Shopping
  • Full listing management across major booking platforms
     

  • Dynamic pricing and revenue optimization
     

  • Guest support 24/7 by Calisto Concierge
     

  • Guest vetting and ID collection
     

  • Seamless check-in and check-out coordination
     

  • Owner access to real-time calendar and statements
     

  • Cleaning and turnover coordination 

Signature includes everything in Core, plus property maintenance and ongoing home care.

You choose the management approach that fits your needs:

  • All Core rental services, except Calisto also handles maintenance
     

  • Annual home management strategy session
     

  • Monthly property inspections and owner reports
     

  • Priority Calisto Tasks and Projects coordination
     

  • Curated guest amenities and personalized stays
     

  • No management fee — just pay for the services you use 

Our most exclusive tier. Prestige offers estate-level hosting with unmatched service, discretion, and personalization.

We manage your property as if it were a private estate, ensuring every guest stay aligns with your standards and every detail behind the scenes is handled with discretion.

  • Everything in Signature, plus:
     

  • Dedicated estate manager and security protocols
     

  • Bi-monthly property inspections with live updates
     

  • Custom access protocols and owner privacy controls
     

  • Tailored guest experiences and VIP-level concierge
     

  • Multi-property or legacy home support available
     

  • No management fee — just pay for the services that you require

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  • Facebook

© 2025 Calisto LLC and Calisto Grupo Ltd. All rights reserved.

Calisto, Know the Moment, Calisto Stays, Calisto Manage, Calisto Realty, Calisto Casas, CalistoOS, Calisto Projects, Calisto Tasks, Calisto Concierge, Calisto Home Services, PinkTree Capital, and the pink palm tree logo are trademarks of North Coast Vacations Inc. or its affiliates in the United States, Spain, the Dominican Republic, and other jurisdictions. All rights reserved.

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